Privacy Policy

1. Introduction

At SkinsEasy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

SkinsEasy is a rewards platform that allows users worldwide to complete tasks and earn rewards such as gems or points. This Privacy Policy applies to all services offered by SkinsEasy, including our website, mobile applications (available on Google Play and other platforms), and related online services (collectively, "Services").

Please read this Privacy Policy carefully. By accessing or using the SkinsEasy Services, you acknowledge and agree to the collection, use, and sharing of your information as described in this policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect various types of information to provide, improve, and personalize our Services. The information we collect includes:

• Account Information: Steam ID, username, email address, avatar images, and any other information you provide during account creation or use of our Services.
• Technical Information: IP address, device identifiers (e.g., Google Advertising ID), browser type and version, time zone, location data (e.g., country or region), browser plug-in types and versions, operating system, and device platform.
• Usage Information: How you interact with our Services, including page views, navigation paths, task completion data, reward redemption history, and feature interactions.
• Analytics Information: Data about your engagement with our Services, collected via third-party analytics tools (e.g., Google Analytics, Firebase).
• Communication Information: Information you provide when contacting us, such as support inquiries or feedback.

We do not collect sensitive financial information such as payment card details, full legal names, physical addresses, or government-issued identification numbers unless explicitly required and disclosed for specific reward redemption processes.

Our Services are not intended for children under 16 years of age (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 16. If you are under 16, please do not use our Services or provide any information to us. If we learn we have collected such data, we will delete it promptly.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: Information you provide when creating an account, completing tasks, redeeming rewards, or contacting us (e.g., email, Steam ID).
• Automatically: Information collected as you use our Services, including through cookies, web beacons, SDKs, and similar technologies (see Section 9 for details).
• Third-Party Sources: Information from platforms like Steam when you link your account, or from partners and service providers assisting with task verification or analytics.

4. How We Use Your Information

We use your information to:

• Create and manage your SkinsEasy account.
• Provide, operate, and maintain our rewards platform Services.
• Track completed tasks and distribute rewards (e.g., gems or points).
• Personalize your experience and offer tailored content or rewards.
• Send service-related notifications (e.g., account updates, reward confirmations).
• Detect, prevent, and address fraud, abuse, or security issues.
• Analyze usage patterns to improve our Services and troubleshoot issues.
• Comply with legal obligations and enforce our Terms of Service.
• Communicate with you, including responding to inquiries or providing support.

We process your data based on the following legal grounds:

• Contract: To fulfill our agreement with you when you use our Services.
• Consent: Where you have given us permission (e.g., for optional features).
• Legitimate Interests: For purposes like improving our Services or preventing fraud, provided your rights are not overridden.
• Legal Obligation: To comply with applicable laws or regulations.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties that assist with hosting, analytics, customer support, task verification, or reward distribution (e.g., cloud providers, analytics platforms).
• Partner Platforms: Platforms like Steam when you link accounts, or reward partners for redemption purposes, as necessary.
• Legal Authorities: When required by law, subpoena, court order, or to protect the safety, rights, or property of SkinsEasy, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, where your data may be transferred to another entity.

We do not sell your personal information to third parties for monetary gain. We may share anonymized or aggregated data (which cannot identify you) with partners for analytics or marketing purposes. We do not share your data for third-party direct marketing without your explicit consent.

6. Data Security

We implement industry-standard technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

Despite our efforts, no online service or data transmission is 100% secure. We cannot guarantee the absolute security of your information but strive to protect it to the best of our ability.

In the event of a data breach that may affect your privacy rights, we will notify you and relevant authorities as required by applicable laws (e.g., within 72 hours under GDPR, where applicable).

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal obligations, resolve disputes, or enforce our agreements.

Retention periods depend on:

• The duration needed to provide our Services to you.
• Legal or regulatory requirements (e.g., tax or audit purposes).
• The need to protect our legal interests (e.g., in case of disputes).

Once your data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of your data (subject to legal exceptions).
• Restriction: Limit how we process your data in certain cases.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Data Portability: Receive your data in a structured, machine-readable format.
• Withdraw Consent: Revoke consent where processing relies on it.
• Opt-Out of Sales (CCPA): Opt-out if we ever "sell" data (we currently do not).

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by law (e.g., 30 days under GDPR/CCPA). We may need to verify your identity before processing your request.

If you're in California, you may designate an authorized agent to make a request on your behalf under the CCPA, provided you verify their authority.

9. Cookies and Tracking Technologies

We use cookies, SDKs, web beacons, and similar technologies to collect and store information about your use of our Services. These tools help us:

• Keep you logged in and authenticate your session.
• Track usage patterns and improve functionality.
• Remember your preferences and settings.
• Detect and prevent fraud or abuse.
• Measure the performance of our Services.

You can manage cookie preferences through your browser or device settings (e.g., disabling cookies or resetting your Advertising ID). Note that disabling these technologies may affect your ability to use certain features of our Services.

For mobile apps, we may use Google Play's Advertising ID for analytics and personalized ads (where applicable). You can reset or opt out of this via your device settings.

10. Third-Party Analytics and Ads

We use third-party analytics tools (e.g., Google Analytics, Firebase) to understand how users interact with our Services. These tools collect data like device type, IP address, and usage metrics.

We may also use advertising partners to serve contextual ads within our app. These partners may use your data (e.g., Advertising ID) to deliver relevant ads. You can opt out of personalized ads via your device settings or by visiting the provider's opt-out pages (e.g., Google's Ad Settings).

Third-party providers have their own privacy policies, which we encourage you to review (e.g., Google Privacy Policy).

11. International Data Transfers

SkinsEasy operates globally, and your information may be transferred to, stored, and processed in countries outside your own, including the United States, where our servers or service providers are located.

For users in the European Economic Area (EEA), United Kingdom, or other regions with strict data protection laws, we ensure compliance with applicable regulations (e.g., GDPR) by using safeguards like Standard Contractual Clauses (SCCs) or relying on adequacy decisions where available.

By using our Services, you consent to the transfer of your data to countries that may have different privacy laws than your own.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted here with a revised "Last updated" date.

Significant changes will be communicated via email or an in-app notification where required by law. Your continued use of our Services after such updates signifies your acceptance of the revised policy.

13. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us at:

Email: [email protected]

If we cannot resolve your complaint, you may contact your local data protection authority (e.g., ICO in the UK, CNIL in France, or your state's attorney general in the US).

14. Additional Information for Specific Regions

California Residents (CCPA):

• We collected the categories of personal information listed in Section 2 in the past 12 months.
• We do not "sell" your data as defined by the CCPA.
• You have the right to opt-out of future sales (if applicable) and request non-discrimination for exercising your rights.

EEA/UK Residents (GDPR):

• Our lawful bases for processing are outlined in Section 4.
• You can lodge a complaint with your supervisory authority (e.g., ICO).